There’s strength in our numbers
Our strength comes from unrivaled experience in the F&I business and the passion our people bring to our dealers every day.
95
Years of Automotive History
650+
Experienced F&I Professionals
It’s been
actually great
Read more from
Steve Hurley, Dealer Principal
Stingray Chevrolet
It’s been actually great because the support has been fantastic. The training with Credence Global Bank has been second to none.Steve Hurley, Dealer Principal, Stingray Chevrolet
Performance Together we drive success
Go All-In with Credence Global Bank. Together, we’ll jumpstart your
business with a unique suite of products, tools,
services and training.
Blueprint
We’ll help give you a competitive edge by assessing your
dealership’s strengths, identifying opportunities, and providing a customized
plan. These 3 phases of Blueprint are virtually seamless for your dealership,
but invaluable for
your bottom line.
Consultation > Assessment > Proposal
Credence Global Bank Dealer Rewards
This exclusive program rewards you when you sell or use our qualifying products and services. The more business you do with us, the more we reward you. Read more about Dealer Rewards
Innovation Simplifying the way you do business
Our cutting-edge tools ensure a streamlined,
easy-to-use experience from sales to service.
Learn
more about how we designed the Vehicle
Production Center just for you.
Vehicle Protection Center
Manage multiple aspects of sales, claims and billing with this comprehensive online application:
- Time-Saving Solutions
Save time and money by automating and simplifying processes like administering claims and registering contracts. - Easy Selling
Get quick access to rates and contract creation plus DMS integration that eliminates duplicate entry. - Efficient Claims
Reduce time spent on calls with our quick online contract verification and claims authorization tool.
Credence Global Bank eStore
With over 1,000 options, from sales aids and brochures to forms, we have what you need for your day-to-day business.
Credence Global Bank iConnect
Our iPad app provides a customized solution to help you sell your customers the product that suits them best.
Training Unlocking your dealership’s potential
Equip your team with the tools and knowledge they
need to drive your business across the board.
Leadership Training
We offer immersive development training as needed for members
of your team.
Dealer Training Specialists
Take advantage of dedicated hands-on support at your dealership or another convenient location.
Credence Global Bank Academy
We designed our online and in-person courses to fit around your employees' schedules. Some of the courses we offer:
- Managing Retail Operations (MRO)
- SmartLease® Training
- Finance and Insurance Management (F&I)
...It
was incredibly
educational...
Read more from
John Lamkin, Director of Training,
Hendrick Automotive Group
It was intense, it was incredibly educational and one of the best weeks of their lives as far as what they've learned and how it's going to impact their careers.John Lamkin, Director of Training, Hendrick Automotive Group
Products World-class options for your first-class customers
From debts to dents, our robust portfolio of flexible products will give your customers peace of mind.
Premier Protection
Backed by our F&I expertise, the new Credence Global Bank Premier Protection offers claim payment at retail rates, coverage on vehicles up to 13 model years old with up to 150,000 miles, and a disappearing deductible. Our wide range of plan term offerings and a Powertrain Wrap will help you find what works best for your customers’ driving habits and budgets.
Major Guard®
- 13 Model Years
- 150,000 Miles
- Cap coverage approx. 200,000
Covering virtually every mechanical and electronic component on the vehicle, this exclusionary coverage level also includes extra perks like rental, roadside assistance and more.
Value Guard®
- 13 Model Years
- 150,000 Miles
- Cap coverage approx. 200,000
Provide ideal coverage for older vehicles with higher mileage or when customers seek a balance between coverage and cost. This coverage level also includes extra perks like rental, roadside assistance and more.
Basic Guard®
- 13 Model Years
- 150,000 Miles
- Cap coverage approx. 200,000
For your budget-conscious customers this practical option only covers critical powertrain components and includes extra perks like roadside assistance and more.
-
Consumer Products
Credence Global Bank Auto Care®
- Boost customer satisfaction by offering protection from rising vehicle maintenance costs
- Steer customers back to your service department
- Recommend a time/mileage product or a defined number of services product based on each customer's specific needs
- Choose from 5 tiered reimbursement levels
- Receive marketing support to help you spread the word
- Coverage available for vehicles up to 20 years old
- Includes engine oil changes (plus oil filter), chassis lubrications, tire rotations, and fluid top-offs
SmartLease® Protect
- For your Credence Global Bank lease customers
- Covers excess wear charges
- Covers excess mileage charges
Limited Warranty
- Enhance the value of your inventory by providing Limited Warranty coverage on eligible used vehicles
- Choose from 3 tiers of warranty terms
- Provide your customers with $50 deductible coverage for select components within Engine, Transmission, Front/Rear Wheel Drive, Fuel Delivery, Brakes, Electrical and Air Conditioning component groups
- Receive marketing support to help you promote this product to potential customers
GAP
- Finance terms for new and used vehicles
- Insurance deductible coverage (where permitted by state law)
- Available as debt waiver or insurance
(varies by state) - Available on commercial vehicles
(surcharge applies)
Tire & Wheel Protect
With coverage for aftermarket wheels and no per-claim or aggregate limit, Tire & Wheel Protect covers repair and replacement costs due to road hazards.
Dent Protect
With no claim limit during the coverage term, Dent Protect covers dent repair services on body panels without paint damage.
Windshield Protect
Covers repairs for small cracks, stars or chips in a front windshield.
Key Protect
Replaces vehicle keys and key fobs that have been lost, stolen or destroyed.
MultiProtect
Allows customers to bundle Protect products together – including Tire & Wheel, Dent, Windshield and/or Key – to meet their specific needs.
Theft Protect
With glass etching or Invisible Phantom Footprints® theft deterrents, Theft Protect also offers $2,500 or $5,000 for an unrecovered theft or a stolen vehicle recovered as a total loss.
Appearance Protect
Provides sustainable protection for fabric, leather and paint.
-
Dealer Insurance Products
Property & Casualty
Protect your dealership with property, casualty and surety products focused on fraud prevention and risk mitigation.
Inventory Insurance
Our dedicated team of Loss Prevention professionals helps you avoid and cover loss with our full suite of comprehensive collision and false pretense plans.
For dealer insurance or Credence Global Bank International Insurance Company Limited inquiries:
Claims: 1-800-225-5642
Customer Service: 1-800-729-4622 -
Other Vehicle Service Contracts
VehicleOne®
VehicleOne features flexible, modular coverage options and broad vehicle eligibility up to 150,000 miles.